Digital services · Malaysia
GEO Agency in Malaysia for B2B Companies
Be described accurately when your buyers ask an AI assistant about your market.
GEO prepares your pages and public references so AI assistants have accurate, consistent information to draw on, with monthly monitoring of what they return.
Overview
Generative Engine Optimisation (GEO) is the work of preparing a company’s pages and public references so that AI assistants have accurate, consistent information to draw on. DWP Digital is a GEO agency in Malaysia doing that work for B2B companies on a monthly retainer, alongside answer engine optimisation (AEO).
Your buyers are already asking assistants who the credible suppliers are, and the answer names a handful of companies.
We cannot make it name yours. What we can do is remove the reasons we can see for it to leave you out.
63% of B2B technology buyers used AI during their purchase journey, and 94% of them fact-check what it tells them at least some of the time.
8% of visits include a click on a traditional search result when Google shows an AI summary, against 15% when it does not.
Almost 90% of the pages ChatGPT cited ranked outside Google's top 20, across the 500-plus digital marketing and SEO topics Semrush studied.
Semrush, We Studied the Impact of AI Search on SEO Traffic. Here's What We Learned., 2025
A GEO agency in Malaysia cannot promise the mention.
Nobody controls what ChatGPT, Gemini, Perplexity or Copilot say on a given day, and an agency that tells you otherwise is selling something it cannot deliver. What we do control is the material those answers draw on: your pages, your company facts and the independent references that describe you. That work is measurable, and we measure it every month.
Four assumptions we test every month.
These four are working assumptions, not published rules, and we say so plainly. A direct answer near the top of a page is easier to quote. Consistent facts are easier to verify. Structured data helps a machine read a page. References from credible sites carry weight. Monthly monitoring is how we test all four.
- 01
Answer-first pages
Explore B2B content marketingA direct answer near the top of each section, under a heading phrased the way a buyer would ask the question. We apply it to every page an answer might draw on.
- 02
Consistent entity facts
Your company name, description and contact details read the same everywhere they appear, from your own site to the directories that list you. Where they disagree, we fix the disagreement.
- 03
Structured data
Explore B2B website designSchema markup published in standard formats, so a machine can read what a page says. Our website team publishes it and reviews it as the pages change.
- 04
Off-site references
Explore B2B SEOIndependent mentions are the off-site half of the work. A company already described accurately on credible third-party sites is easier for an assistant to describe accurately too.
AEO is the same edit, aimed at the results page.
Answer engine optimisation aims at the answer features on a search results page, such as featured snippets and AI Overviews. It is the same edit: question-led headings, a direct answer at the top of each section, FAQ pages built from the questions your team actually receives, and schema markup. It runs inside the same retainer, using material from our B2B content marketing programmes.
AEO runs inside the same retainer as GEO, using material from the content marketing programme.
GEO does not replace the SEO you already pay for.
We assume the assistants draw on search indexes when they write answers, so pages that already do well in search give the work a firmer base. GEO adds a layer on top: answer-first structure, consistent company facts and the off-site references that describe you. It does not replace a single thing your SEO retainer is doing.
If the organic foundations need work first, we start with our SEO services. Both disciplines edit the same pages, so one Marketing as a Service retainer covers them together.
Both disciplines edit the same pages, so one retainer covers SEO and GEO together.
Nothing about AI visibility should feel like a black box.
These systems do not explain themselves, so our method is observation and testing rather than theory. Every month runs on the same four stages as every other service, and the question set stays fixed between runs, so what changes month to month is your visibility rather than our measurement.
- 01
Scope
An AI visibility audit: the questions your buyers ask, in their own wording, fixed as a set we can compare month to month.
- 02
Plan
Baseline answers across every assistant, who gets named today, which competitors appear beside you, and what we change first this quarter.
- 03
Build
Answer-first structure, consistent company facts, schema markup and the off-site references we can influence, applied to the pages an answer would use.
- 04
Report
That same question set, re-run across every assistant and read as a trend, including the answers that named somebody else.
Tell us your market and the questions your buyers ask. We reply with an audit scope.
You get the answers where a competitor is named instead.
Each month we re-run the fixed question set across ChatGPT, Gemini, Perplexity and Microsoft Copilot, plus Google’s AI Overviews on the search side. That record includes every answer that named someone else, because a report showing only the wins is a report you cannot act on.
| What we record | Detail |
|---|---|
| Mentions | Whether your company is named in the answer |
| Citations | Whether your own pages are cited as a source |
| Competitors | Which other companies appear in the same answer |
An AI citation is a link or source reference an assistant attaches to the answer it writes. A mention names your company; a citation points at one of your pages.
Individual answers change between model versions and phrasings, so we read the record as a trend rather than a single result.
No citation can be guaranteed. We will publish our working notes on the monitoring in our B2B marketing insights.
Frequently asked questions.
An audit comes before any retainer discussion, because it gives us a baseline and a record of which companies the assistants currently name for your buyers’ questions. Nothing here promises a mention or a citation. What we commit to is the work, the fixed question set and the monthly record.
Is GEO worth it for a Malaysian B2B company?
An audit answers that for your market rather than in general, by measuring whether your buyers get useful answers about your category today and who those answers name.
We write the question sets in the wording buyers in Kuala Lumpur and Selangor actually use. Because GEO builds on the same foundations as SEO, it runs inside the same retainer rather than as a separate programme with its own fee.
Can you guarantee my company will be recommended by ChatGPT?
No. AI answers change between model versions, between platforms and even between two phrasings of the same question. No agency controls which sources a model names on a given day.
What we commit to is the work and the measurement: a baseline audit, consistent optimisation and monthly monitoring you can hold us to.
What is the difference between GEO and AEO?
GEO aims at generative assistants such as ChatGPT and Gemini, which write answers and may name companies inside them. AEO aims at answer features on search results pages, such as featured snippets and AI Overviews.
Both overlap heavily, which is why we deliver them inside one retainer and one editing pass.
How do you measure LLM visibility?
LLM visibility is how often, and how accurately, a large language model names your company when someone asks it a question about your market. We keep a fixed set of buyer questions and put them to each monitored assistant on a schedule. For every run we record whether your company is mentioned, whether your pages are cited and which other companies appear.
Individual answers vary, so we read the record as a trend across months rather than a single score.
Which AI platforms do you cover?
ChatGPT, Gemini, Perplexity and Microsoft Copilot as standard, plus Google’s AI Overviews on the search side. We review the list each quarter and weight it towards the platforms you tell us matter in your market, so the set follows your buyers rather than a fixed industry list. Other assistants join the monitored set as their share of B2B research grows.
Book an AI visibility audit.
Tell us your market and the questions your buyers ask, in the wording they use rather than the way your product team describes it. We will scope an AI visibility audit from that. Email hello@dwpdigital.com, call +60 13-801 3230 or use our contact page.
Tell us your market and the questions your buyers ask. We reply with an audit scope.
hello@dwpdigital.com +60 13-801 3230 Shah Alam, Selangor, Malaysia